"As a member of the Kenyan community and a staff member of City of Stirling (working in Herb Graham Recreation Centre, Mirrabooka), I often shop at Mirrabooka Square shopping Centre. I have noticed a tremendous change in the customer service over the last few months. Shop attendants are giving me better customer service – noticing when I walk into the shop, asking if I need assistance and even asking how my day is going. This was not the case before in some of the shops ( I became aware of this as often I would see other customers being treated this way, and I was not…).
I have seen the security officers assisting people and not just following people of multicultural background. There seems to be an awareness on how to treat all the shoppers well."