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MCS Security | Perth | http://www.mcssecurity.com.au A Division Of MSC Security Group PTY LTD. Mon, 28 Oct 2013 03:23:25 +0000 en-US hourly 1 http://wordpress.org/?v=3.6.1 http://www.mcssecurity.com.au/1062/ http://www.mcssecurity.com.au/1062/#comments Thu, 23 May 2013 04:41:17 +0000 MCS http://www.mcssecurity.com.au/?p=1062 Strict Standards: Only variables should be assigned by reference in /home/mcssecur/public_html/wp-content/plugins/simple-lightbox/includes/class.fields.php on line 540

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Hi Paul   Just a quick note to say I received some feedback from a customerwho was very impressed by Keith the night guard. Due to the lifts being out of order he personally escorted a family whose daughter is … Read more...]]>

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Hi Paul

 

Just a quick note to say I received some feedback from a customerwho was very impressed by Keith the night guard. Due to the lifts being out of order he personally escorted a family whose daughter is confined to a wheelchair not once but twice. The lady sends her thanks and best wishes, she was full of nothing but praise.

 

A good effort again by Keith who seems to go that one step further when required.

 

Regards

Michael
McCallin
| Assistant Operations Manager – Lakeside Joondalup
Shopping City

|
Lend Lease

420 Joondalup Drive, Joondalup WA 6027
Australia

T +61 8 9300 3888 | F+ 61 8
9300 3879 | M +61 (0)437 481 023

michael.mccallin@lendlease.com
| www.lakesidejoondalup.com.au | www.lendlease.com.au

 

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Client Compliment – Midland Gate http://www.mcssecurity.com.au/client-compliment-midland-gate/ http://www.mcssecurity.com.au/client-compliment-midland-gate/#comments Thu, 23 May 2013 04:35:06 +0000 MCS http://www.mcssecurity.com.au/?p=1053 Strict Standards: Only variables should be assigned by reference in /home/mcssecur/public_html/wp-content/plugins/simple-lightbox/includes/class.fields.php on line 1765

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Hi Paul As per below mate great work my Tamara and maybe my Midland Team could be in line for Team of the Quarter. To be honest I have heard this a couple of times now regarding Tamara. She is … Read more...]]>

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Hi Paul

As per below mate great work my Tamara and maybe my Midland Team could be in line for Team of the Quarter.

To be honest I have heard this a couple of times now regarding
Tamara. She is doing a great job by all accounts ! Can you let her know her efforts are being noticed please.

Cheers,

 

Adam Hancock – Senior Operations Manager

Colonial First  State

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Compliments for Supervisor – Midland Gate http://www.mcssecurity.com.au/compliments-for-supervisor-midland-gate/ http://www.mcssecurity.com.au/compliments-for-supervisor-midland-gate/#comments Thu, 23 May 2013 04:24:23 +0000 MCS http://www.mcssecurity.com.au/?p=1047 Strict Standards: Only variables should be assigned by reference in /home/mcssecur/public_html/wp-content/plugins/simple-lightbox/includes/class.fields.php on line 1765

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Dear Graham, We need to express our gratitude to M/s Tamara (Midland Gate security guard) for kindly letting our mentally ill adult daughter to call my wife on her mobile phone. Our fragile and naïve daughter was vulnerable and ran … Read more...]]>

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Dear Graham,

We need to express our gratitude to M/s Tamara (Midland Gate
security guard) for kindly letting our mentally ill adult daughter to call my
wife on her mobile phone.

Our fragile and naïve daughter was vulnerable and ran away from the Swan Valley Centre hospital (within Swan Districts Hospital ground) last Saturday 27th April 2013 at 4.15pm.

Tamara used her mobile to let Adrianna (our daughter) call us at about 6pm and we picked her up outside the Coles supermarket mainentrance at 6.15pm – she was alone and it was dark at the time.

We wanted to personally thank Tamara at about 7pm and your young male security guard (stationed at the theatre) kindly helped us to talk to Tamara directly.

Both Good Samaritans Tamara and the young man are heroes in our grateful eyes.

We feel their deed should be acknowledged so other people know.

Sincerely,

 

Jerry and Nancy Burong

Ballajura WA

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Thank you – Currambine Central http://www.mcssecurity.com.au/thank-you/ http://www.mcssecurity.com.au/thank-you/#comments Thu, 23 May 2013 02:40:07 +0000 MCS http://www.mcssecurity.com.au/?p=1042 Strict Standards: Only variables should be assigned by reference in /home/mcssecur/public_html/wp-content/plugins/simple-lightbox/includes/class.fields.php on line 1765

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The MCS Security Team Today I left my handbag with my wallet in it on a shopping trolley at Currumbine Central Shopping Centre. Thankfully Atul Gautam the Security Personnel at the shopping centre found my bag. Atul documented the contents … Read more...]]>

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The MCS Security Team

Today I left my handbag with my wallet in it on a shopping trolley at Currumbine Central Shopping Centre. Thankfully Atul Gautam the Security Personnel at the shopping centre found my bag. Atul documented the contents of my bag and contacted the police so they could make contact with me and let me know I had left my bag behind. On arrival to collect my bag Atul was very service focused and compassionate. He ensured that there was nothing I felt was missing from the bag and even offered me a glass of water in case I
was feeling a little overwhelmed. I am very grateful that Atul kept my belongings safe and was extremely proactive in getting my bag returned to me.
Thank you very much Atul I am most grateful. It was so nice to see such wonderful service and behaviours.

Many thanks

Victoria Brimelow

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Rockingham Centre Management Praise http://www.mcssecurity.com.au/rockingham-centre-management-praise/ http://www.mcssecurity.com.au/rockingham-centre-management-praise/#comments Thu, 20 Dec 2012 05:16:48 +0000 MCS http://www.mcssecurity.com.au/?p=1020 Strict Standards: Only variables should be assigned by reference in /home/mcssecur/public_html/wp-content/plugins/simple-lightbox/includes/class.fields.php on line 1765

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Well done Sharelle and your team! It’s the day by day practical helping hands which can sometimes make a huge difference in our customer service. Recognition like this means we are achieving success in this area Thank you David Murray … Read more...]]>

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Well done Sharelle and your team! It’s the day by day practical helping hands which can sometimes make a huge difference in our customer service. Recognition like this means we are achieving success in this area

Thank you

David Murray

Centre Manager

 

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Ocean Keys Shopping Centre Compliment http://www.mcssecurity.com.au/ocean-keys-shopping-centre-compliment/ http://www.mcssecurity.com.au/ocean-keys-shopping-centre-compliment/#comments Thu, 20 Dec 2012 05:09:48 +0000 MCS http://www.mcssecurity.com.au/?p=1013 Strict Standards: Only variables should be assigned by reference in /home/mcssecur/public_html/wp-content/plugins/simple-lightbox/includes/class.fields.php on line 1765

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Hi Paul, I would like to mention to you that at about 08:00am on Saturday morning a Fire alarm was activated at the centre. Peter Moore was off duty at the time but was nearby and ran to the centre … Read more...]]>

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Hi Paul,

I would like to mention to you that at about 08:00am on Saturday morning a Fire alarm was activated at the centre.

Peter Moore was off duty at the time but was nearby and ran to the centre to assist.

This is the second time Peter has assisted the Centre with an issue while off duty.

I would like to thank Peter on behalf of Centre Management for his dedication to duty and the loyalty to the Centre.

Regards

Dan Boyle |  Operations Manager  |  Ocean Keys Shopping Centre   |  AMP Capital

 

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Compliment from Noranda Shopping Village http://www.mcssecurity.com.au/compliment-from-noranda-shopping-village/ http://www.mcssecurity.com.au/compliment-from-noranda-shopping-village/#comments Thu, 20 Dec 2012 05:03:10 +0000 MCS http://www.mcssecurity.com.au/?p=1010 Strict Standards: Only variables should be assigned by reference in /home/mcssecur/public_html/wp-content/plugins/simple-lightbox/includes/class.fields.php on line 1765

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Hi All, As you know we cancelled the night theme at Noranda last night but we continued with activities within the mall area for the children. Just want to say Mohan and Tracey assisted in making the activities a success. … Read more...]]>

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Hi All,

As you know we cancelled the night theme at Noranda last night but we continued with activities within the mall area for the children.

Just want to say Mohan and Tracey assisted in making the activities a success.

A big thank you to both of them from Hawaiian

Regards

Graeme Stein
Facilities Manager – Suburban Retail

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Raine Square – Compliment http://www.mcssecurity.com.au/raine-sq/ http://www.mcssecurity.com.au/raine-sq/#comments Wed, 24 Oct 2012 06:50:14 +0000 MCS http://www.mcssecurity.com.au/?p=999 Strict Standards: Only variables should be assigned by reference in /home/mcssecur/public_html/wp-content/plugins/simple-lightbox/includes/class.fields.php on line 1765

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“Hi Paul, Wanted to take the opportunity to say a hearty well done to your team (day & night) for their work this morning. We had an incident with a fire house reel being knocked off causing significant water damage. … Read more...]]>

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“Hi Paul,

Wanted to take the opportunity to say a hearty well done to your team (day & night) for their work this morning.
We had an incident with a fire house reel being knocked off causing significant water damage.
Rohan/Shafizi and the boys were all hands on deck making sure that the water didn’t seep down into the food court.
I appreciate their effort.
Keep up the good work.”

- Mark Counsel – Operations Manager Raine Square
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Mall Managers http://www.mcssecurity.com.au/mall-managers/ http://www.mcssecurity.com.au/mall-managers/#comments Wed, 02 May 2012 10:20:07 +0000 MCS http://www.mcssecurity.com.au/?p=930 Strict Standards: Only variables should be assigned by reference in /home/mcssecur/public_html/wp-content/plugins/simple-lightbox/includes/class.fields.php on line 1765

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From: Jan Korff [mailto:jank@mallmanagers.com] Sent: Friday, 20 April 2012 11:52 AM To: McCone, Kimberley Subject: Mall Managers – Lakeside Joondalup – MCS Security Kim, Further to our phone discussions I would appreciate your passing on my thanks to the security … Read more...]]>

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From: Jan Korff [mailto:jank@mallmanagers.com]
Sent: Friday, 20 April 2012 11:52 AM
To: McCone, Kimberley
Subject: Mall Managers – Lakeside Joondalup – MCS Security

Kim,

Further to our phone discussions I would appreciate your passing on my thanks to the security teams.

As you know over the past week there have been some interesting moves within the casual leasing clients.

On Tuesday night I arrived at 8.30 and was met by Daniel and Beau from MCS and they were fantastic, particularly as

we relocated sites – they assisted with the trolley and trestles and especially when the lights went out.  The car was brought in with no

problem at all.

This morning we had to relocate Plega from FC1 to K16 and again their assistance was most appreciated. 

So I would like it if you could pass on my thanks to Phil, Adam and I think Scott.

I know this doesn’t form part of their duties, and they never neglected their lock ups or other duties to assist me,

but thanks should go where it’s due.

regards

Jan Korff

Jan Korff

Mall Managers WA Pty. Ltd.

PO Box 1200  Joondalup DC  6919

Phone         61 8 9301.0727

Fax               61 8 9301.0737

Email           jank@mallmanagers.com

Web            http://mallmanagers.com

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Waikiki Gratitude http://www.mcssecurity.com.au/waikiki-gratitude/ http://www.mcssecurity.com.au/waikiki-gratitude/#comments Wed, 02 May 2012 10:14:54 +0000 MCS http://www.mcssecurity.com.au/?p=922 Strict Standards: Only variables should be assigned by reference in /home/mcssecur/public_html/wp-content/plugins/simple-lightbox/includes/class.fields.php on line 1765

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